Cannot Create Soundtoys Version Root Folder At Soundtoys 5 ((new)) 🔥
Troubleshooting Guide: Cannot Create Soundtoys Version Root Folder at Soundtoys 5
2. Disable Antivirus/Windows Defender (Temporarily)
- Open Windows Security → Virus & threat protection.
- Click Manage settings under “Virus & threat protection settings.”
- Turn off Real-time protection.
- Run the installer again. Once done, re-enable it and add the SoundToys folder as an exclusion:
Which DAW are you using (Ableton, FL Studio, Pro Tools, etc.)? Did this start after an update or a new installation? Soundtoys FAQ - Sweetwater cannot create soundtoys version root folder at soundtoys 5
Redirected System Folders: Moving your system's "Temp" or "Documents" folders to a different drive can confuse the installer's hardlink logic. Step-by-Step Solutions 1. Fix Directory Permissions and Security Settings Open Windows Security → Virus & threat protection
Suggested support-side checks (for Soundtoys support)
- Validate installer writes to correct paths and handles existing files.
- Provide explicit installer error codes/log mapping to user-facing messages.
- Offer a user-level install option or an installer that requests elevation when necessary.
- Document required permissions and troubleshooting steps in support KB.
Method 4: Change Installation Path
If your Program Files directory is corrupted or heavily restricted, try installing to a different location. Validate installer writes to correct paths and handles
- In File Explorer, click the View tab at the top.
- Check the box labeled Hidden items.
- Navigate to
C:\ProgramData\SoundToys - Delete the "SoundToys 5" folder.
- Common locations: