For a standard Genetec Security Center installation, the default Admin user is created with a blank password. You simply enter Admin as the username and leave the password field empty to log on for the first time.
Q: Can I recover the Config Tool password without resetting it?
A: No. The passwords are hashed and salted. Your only recovery options are the ResetConfigToolPassword.exe utility (requires Windows admin rights) or a full factory reset of the appliance. genetec config tool default password
Step 3: If It Fails If you get an “Invalid username or password” error, the previous administrator likely disabled the internal Config Tool users or changed the password. Your options: For a standard Genetec Security Center installation, the
Step 1: Locate the Config Tool
On the Genetec Server, look for the shortcut:
Start Menu > Genetec Security Center x.x > Tools > Genetec Config Tool Step 3: If It Fails If you get