Globalscape Manuals Exclusive -

Globalscape’s product manuals—now hosted by Fortra—serve as the primary technical resource for administrators and users of the Enhanced File Transfer (EFT) platform. Most products are released with in-application help, online help, and a PDF version; printed guides are no longer provided. Core Globalscape Manuals & Resources Globalscape Online Help Files Table of Contents - Fortra

Professional Services

If you have read the DMZ Gateway manual three times and still cannot get the reverse proxy to work, Globalscape offers paid Professional Services. An engineer will literally walk through the manual with you to identify the misstep. globalscape manuals

: While the documentation itself is strong, some reviewers have expressed frustration that 24/7 live support An engineer will literally walk through the manual

Historically, businesses relied on "manual workarounds" and outdated legacy scripts to bridge the gap between disparate systems like SAP and RMS. This manual era was defined by high risk, where simple human errors or workforce limitations (like vacations or turnover) could stall mission-critical data. The Globalscape manuals document the liberation from this "manual intervention" by detailing the implementation of the Advanced Workflow Engine (AWE) and Event Rules, which allow data to flow autonomously across an enterprise. Security as a Default, Not a Manual The Globalscape manuals document the liberation from this