Ibm Ts3310 Admin Account Locked ((better)) Official

Before you start:

• Check the TS3310's system logs for error messages related to the locked account.
• Contact IBM support to request assistance with unlocking the account.
• Consider resetting the password using the TS3310's built-in password reset feature.

• If you have a secondary admin account, log in and inspect the locked account status, password expiry, and lockout counters.

• You cannot regain access with alternate admin accounts or console methods.
• Logs indicate firmware or hardware faults affecting authentication.
• You suspect a bug introduced by an update or a corruption that you can’t safely remediate. Provide IBM support with timestamps, exported logs, firmware versions, and a summary of diagnostic steps already taken.