Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work Page

Detailed Analysis: Kerio Control Web Filter Not Activated & Categorization Disabled

Overview

Kerio Control (now part of GFI Software) is a unified threat management (UTM) firewall. Its Web Filter module provides content filtering based on URL categorization. When the system shows that the Web Filter is not activated and categorization is disabled, the appliance cannot block or allow websites based on their content type (e.g., social media, adult content, gambling). Instead, it falls back to basic domain or IP-based rules.

Fix: The service usually attempts to revert to normal after one hour of stable connectivity. Basic Configuration Check Ensure the filter is actually enabled in the UI: Detailed Analysis: Kerio Control Web Filter Not Activated

hasn't expired, as an expired license will immediately turn off content filtering functions. support.keriocontrol.gfi.com Do you need the specific SSH login commands or help checking your DNS forwarder settings in the admin interface? Stop the web filter service

Fix: You can disable this reliability detection via the SSH console with these commands: cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Detailed Analysis: Kerio Control Web Filter Not Activated

Common Causes

There are three primary reasons why this status appears:

6. Rebuild Corrupted Database (Advanced)

• Stop the web filter service.
• Delete the local database folder: /var/kerio/webfilter/db/
• Restart the service – it will redownload the full database.