To check the warranty status of your Kodak (Kodak Alaris) scanner in India, you generally need to contact their support team directly with your device's serial number, as there is currently no public "self-service" online portal specifically for Indian scanner warranty lookups. Steps to Check Your Warranty
| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | “Serial number not recognized” | Scanner is a grey market import (meant for USA or Europe). | Check your original invoice. If the seller is not a Kodak authorized partner, you have no warranty. | | “Warranty expired” but you just bought it | The scanner was warehoused for 6+ months. Warranty starts from ship date, not sale date. | Provide your GST invoice to Kodak support. They can adjust the start date to the invoice date. This is a common issue in India. | | Portal is slow/timeout | Server routing issues in India (sometimes happens with BSNL or local ISPs). | Use a VPN set to Singapore or use the Smart Touch software method instead. | | Model is too old (pre-2010) | Kodak’s legacy database (Kodak i50/i60 etc.) is offline. | No manufacturer warranty remains. Seek third-party repair in Nehru Place (Delhi) or Lamington Road (Mumbai). |
He headed to the Kodak Alaris Support Portal on his laptop. He didn't need to search through menus for hours; he simply navigated to the Request Service section. Action: He entered his serial number into the online form. kodak scanner warranty check india work
Toll-Free Numbers: Kodak Alaris maintains dedicated service lines for Indian consumers and enterprise clients.
Note: If no data is returned, the serial may not be registered or was sold through a non-authorized channel. To check the warranty status of your Kodak
The system will show one of three statuses:
: Reach out to their regional service center or official distributors. You can often find contact details or initiate a service request via the Kodak Alaris Contact Page Check Your Purchase Documents : Refer to the invoice from your retailer (e.g., | Problem | Likely Cause | Solution |
Have you successfully checked your Kodak scanner’s warranty in India? If you run into issues, drop a comment below (or contact Kodak Alaris India directly—they have improved their response times significantly in 2025).