Loading | Data Failed Check The Configuration File Tecdoc New ((full))
Fixing the “loading data failed — check the configuration file” Error in TecDoc New
If you’re seeing the error message “loading data failed check the configuration file tecdoc new,” it usually means the TecDoc New integration can’t read or connect to the expected dataset because of a configuration problem. Here’s a concise, practical guide to diagnose and fix it so your parts search or catalog works again.
TecDoc relies on specific XML or properties files to load its environment.
Action: Ensure you are pointing to the correct data load file (e.g., wc-dataload.xml) and that it contains the mandatory element declarations. System Analysis (TechReport) loading data failed check the configuration file tecdoc new
Reach out to your local IT team to analyze message syntax if you are using specialized integration tools. Error List | TecCom Wiki - TecAlliance
- Right-click the program executable (
.exe). - Select Properties.
- Go to the Compatibility tab.
- Check Run this program in compatibility mode for: and select Windows 7.
- Check Run this program as an administrator at the bottom.
- Click Apply and try again.
The new TecDoc ONE and IDP platforms have scheduled downtimes of approximately 30 minutes every 14 days for system improvements. If your configuration seems correct, verify the IDP Downtime Schedule to see if the system is temporarily offline. Fixing the “loading data failed — check the
C. Schedule Automatic Updates
Do not click “Remind me later” for TecDOC updates. Set the application to auto-update or schedule a manual check every Monday morning. Outdated clients are a major source of connection failures.
: A network failure or a misconfigured recipient endpoint can prevent the data from loading. Missing Resources Right-click the program executable (
Check Firewall Settings: Ensure ports 1433 (SQL) and 80/443 (Web Services) are open.