Introduction
: Ensure the USB cable is plugged directly into the computer rather than a hub. TS models often require a specific driver to recognize the whiteboard as a "Human Interface Device" (HID). Compatibility Mode polyvision interactive whiteboard driver download fix
ēno App Setup: For users with the ēno series (which uses a Bluetooth stylus), the eno App Setup (v3.3.0) is available for Windows (XP through 8) and Mac. Introduction : Ensure the USB cable is plugged
and follow the screen instructions to touch the target points. 3. Dealing with Windows 10/11 Compatibility and follow the screen instructions to touch the
Fixing PolyVision interactive whiteboard driver issues involves ensuring the correct software (version 1.8 or later for ēno) is installed, or using the PolyKey automatic installer for older Walk-and-Talk models. Due to shifted support, drivers can be located through archived Steelcase resources, alternative partners like 2x3 S.A., or by re-calibrating in the system tray. For comprehensive troubleshooting, including driver installation and calibration, visit ēno (PolyVision) | 2×3 S.A.
Once the driver is installed, the most common "fix" needed is recalibration:
TS & TSL Series (Touch-sensitive): Requires the classic PolyVision TS USB Driver.