Qkr Store: Manager Help

Managing a retail or school-based operation is significantly streamlined through the Qkr! Store Manager portal, a web-based administration tool by Mastercard. Designed to work in tandem with the Qkr! mobile app, this backend system allows merchants to transition from manual, cash-heavy processes to a secure, automated digital environment. Core Functions of the Qkr! Store Manager

Modernizing School CommerceFor school volunteers and canteen staff, managing cash and paper orders has traditionally been a time-consuming administrative burden. The Qkr Store Manager platform streamlines this by moving transactions to a digital-first model. By centralizing mobile ordering for canteens, uniform shops, and extracurricular activities, it allows managers to spend less time on manual banking and more on activities that directly benefit students.

Technical Assistance: Email-based support is offered via qkr@mastercard.com for specific app or portal issues.

C. Customer Database Oversight

QKR stores customer data for loyalty programs and email receipts.

Permission Forms: Access signed digital permission forms that are automatically linked to excursion payments. Direct Support Resources

Refund Report

• Go to Reports > Transactions > Refunds.
• This shows every refund processed and the staff member who processed it. Essential for audit trails.